Returns And Refunds

AMSONIQ Refund Policy

At AMSONIQ, we are dedicated to providing you with high-quality products that help you maintain a cleaner, healthier smile. We stand by the effectiveness of our technology and recommend using your product for at least 14 days before considering a return. However, if you’re not satisfied with your purchase after this period, you’re covered by our 60-day money-back guarantee. To start a return, please contact us at contact@amsoniq.com.

Order Cancellation Policy

If you need to cancel or modify your order, please do so within 24 hours of placing it. After this timeframe, your order may already be in processing, and we may not be able to make changes. If your order is successfully canceled within 24 hours, your refund will be processed within 7 business days.

60-Day Money-Back Guarantee

We believe in the power of AMSONIQ and encourage you to use your product for at least 14 days to experience its full benefits. If you are still not satisfied, you may return the item anytime between Day 14 and Day 60 for a refund.

🔹 Please note: Shipping fees (if applicable) are non-refundable.

To initiate a return, please contact our support team by filling out the form on our Contact Us page or emailing us directly at contact@amsoniq.com. To speed up your request, kindly provide your Order Number or the Name and Email Address used when placing the order.

Damaged Items

We take great care in packaging your order to prevent damage during shipping. However, if your item arrives damaged or defective, please notify us within 72 hours of delivery.

🔹 How to Report a Damaged Item:
📩 Email us at contact@amsoniq.com with:

  • A clear photo of the damaged item
  • Your order number or proof of purchase

We will review your request and, if eligible, send a replacement at no cost to you. Please note that minor shipping-related packaging damage (e.g., dented boxes) does not qualify as a damaged item if the product itself is intact.

We do not offer refunds, replacements, or returns for products that are damaged due to normal wear and tear, misuse, or improper care.

For any other questions or concerns, feel free to reach out to us at contact@amsoniq.com. We’re here to help! 😊